This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm. Privacy Support Specialist (Korean-Speaking) Working Hours: Mon-Fri, 8am-5pm SGT 12 Months Contract Role Overview We are seeking a Privacy Support Specialist to serve as the primary point of contact for user privacy inquiries directed to designated Local Agent in South Korea under the Personal Information Protection Act (PIPA). This role is critical to ensuring compliance with Korean privacy regulations by providing accessible, human-supported inquiry channels for users.
Key Responsibilities Receive and respond to inbound telephone calls from users in South Korea regarding privacy-related matters Accurately capture user inquiry details, including contact information, nature of complaint, and relevant account identifiers Provide courteous, professional assistance to users in Korean language Assess and categorize incoming inquiries based on established ...