Principal QA – AI & Conversational Systems 

 Company Overview:  

At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results 

Role Overview 

Lead evaluation of AI-driven voice bots, agent assist, and summarization systems.

Design LLM validation frameworks ensuring accuracy, safety, and latency compliance.

Drive responsible AI and bias testing standards.

Core Responsibilities 

Hallucination detection and response...