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Principal Data Scientist, Growth and Membership Operations

Company

Devoted Health

Location

United States, United States

Type

Full time

Job Description

A bit about this role:

As a Principal Data Scientist, you'll be a senior analytical partner embedded across Growth and Membership Operations. Two teams that are fundamental to how Devoted acquires members and ensures a smooth enrollment process. Your work spans four domains: 

  • Sales Operations (agent readiness, compliance, performance)

  • Marketing (prospect targeting, campaign attribution, spend optimization)

  • Telesales (call volume forecasting, agent productivity, workforce planning)

  • Membership Operations (enrollment processing, premium billing, CMS transactions, plan reconciliation)

  • You will work across these teams to define ambiguous problems, determine what “good” looks like, and design the data systems that help us get there. You will combine deep technical skill, structured problem solving, and cross-functional partnership to turn messy operational challenges into cle...

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