Roles and Responsibilities

• Manage and administer enterprise BI platforms (Power BI, Qlik, Tableau, Sigma, Metric Insights)
• Perform upgrades, patches, and platform enhancements
• Manage capacity planning (Premium/Embedded) and monitor usage/performance.
• Strong understanding of application and system vulnerability management.
• Manage deployment pipelines and CI/CD integrations for Power BI, Qlik
• Experience with monitoring tools and platform analytics.
• Implement data security models including RLS and role-based access
• Manage user onboarding/offboarding and license allocation
• Monitor platform health, capacity usage, and performance metrics
• Proactively identify and resolve performance bottlenecks
• Manage and resolve incidents through ITSM tools (e.g., ServiceNow). Provide root cause analysis for the incidents.
• Maintain SLA compliance and incident documentation.