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Post Settlement Officer (AU Mortgage, WFH)

Company

ConnectOS

Location

, , philippines, Philippines

Type

Full-time

Schedule

Monday - Friday (06:00 AM - 03:00 PM PHT)

What will you do?

  • Loan Maintenance & Lender Relations: Work in partnership with the CSM to co‑ordinate with lenders to follow up on outstanding post‑settlement requirements, ensuring all loan facilities are functioning as intended.
  • Proactive Annual Reviews: Work in partnership with the CSMs to conduct comprehensive annual reviews for existing clients to assess their current financial position and ensure their loan structure still meets their long‑term goals.
  • Maturity Management (FR & IO): Monitor Fixed Rate (FR) Expiries to prevent clients from cliff‑falling onto expensive revert rates. Manage Interest Only (IO) Expiries, coordinating with clients to transition to Principal & Interest or negotiate extensions where appropriate.
  • Market Analysis & Benchmarking: Work in partnership with the CSM to regularly analyse the lending landscape to compare current client rates ag...

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