Post-Sales Engineer

Responsibilities

• Manages the implementation of projects closed by the field sales team
• Coordinates closely with internal sales, project managers and service resources by communicating project status and success metrics
• Monitors customer support for technical solutions implemented and alerts the field sales to potential customer satisfaction threats or competitor activity
• Creates documentations and technical knowledge transfer to customers
• Provides expert advice on technical proof-of-concepts evaluation
• Maintains knowledge of competitive products as well as complimentary solutions
• Work collaboratively with the field sales, project management, engineering and support teams
• Provides coaching and professional development to team members to enhance their product knowledge, technical acumen and technical sales skills
• Develops and maintain relationships with pros...