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Post-Purchase CX Journey Lead | Drive Loyalty

Company

Dyson

Location

singapore, Singapore

Type

Full-time

Dyson in Singapore is hiring a Journey Manager to design and optimize post-purchase customer experiences. This role involves analyzing customer data, mapping journeys, and ensuring seamless communication and issue resolution across all customer interactions.

The ideal candidate will have over 4 years of experience in customer experience management, a strong analytical mindset, and proficiency in tools like Mixpanel and Salesforce. Join Dyson to innovate in customer journey design!

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