Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Real Estate industry. This position offers the chance to be part of a dynamic team dedicated to providing exceptional service to clients navigating the real estate market.

Responsibilities

• Deliver outstanding customer service to Portuguese-speaking clients via phone, email, and chat regarding real estate inquiries.
• Assist clients with property searches, bookings for viewings, and general inquiries about real estate offerings.
• Provide guidance on the buying, selling, or leasing process to ensure clients are well-informed.
• Handle customer complaints professionally and work towards effective resolutions.
• Maintain up-to-date knowledge of the real estate market and available properties.
• Document all client interactions and maintain detailed records for service improvement.
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