Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Finance industry. This position is ideal for individuals who are passionate about finance and dedicated to providing excellent customer support to Portuguese-speaking clients.

Responsibilities

• Deliver high-quality customer service to Portuguese-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries related to their financial accounts, products, and services.
• Provide support in resolving customer complaints and issues, ensuring a smooth and satisfactory resolution.
• Maintain up-to-date knowledge of financial products and services offered by the company.
• Document all customer interactions accurately and update customer records as necessary.
• Collaborate with internal teams to address complex inquiries and improve customer e...