Description

Business Overview

The Rakuten Group offers over 70 services worldwide, spanning diverse fields such as e-commerce, travel, digital content, fintech (credit cards, banking, securities, e-money, and mobile app payments), mobile carrier services, and professional sports. By organically connecting these services through a membership centered on Rakuten members, we have formed a unique Rakuten Ecosystem unlike any other.

Rakuten's Business in Numbers

Department Overview

The Customer Management Department is at the forefront of protecting and enhancing the value of the Rakuten brand. Our mission is to ensure the safety and security of our customers across our commerce services-starting with our founding business, Rakuten Ichiba-and to expand our base of loyal Rakuten fans.

The Fraud countermeasure section, relevant to this position, serves as the security frontline for the Commerce & Marketing Compan...