Customer Service Representative

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.



Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills - Ability to communicate verbally with customers and co-workers to

process orders both over the phone and in person on our touch screen computer system.

Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills - Ab...