Gumtree is seeking a dedicated Customer Service Advisor to join Agria Pet Insurance in Aylesbury. This full-time position involves handling incoming and outgoing customer calls, ensuring inquiries are met with professionalism. With a hybrid work model, candidates will work in the office every Wednesday and can expect a two-week induction period upon joining.

Your role will involve helping customers, complaint resolution, and maintaining documentation. Ideal candidates will have prior experience in a contact center, strong communication skills, and the ability to perform under pressure.