As an Personal Shopping Consultant, you will deliver an extraordinary customer experience, while meeting sales and profit targets. Developing a client engagement strategy whilst working cross functionally to execute this to the highest standard.
In this role you will:
Nurture and develop relationships to generate new business with a focus on international, high potential and high net worth clients.
Recognising potential events either in store or offsite to further our client base and pro-actively approaching individuals and corporations
Generate ideas and implement plans to develop business opportunities and drive productivity, sales and profit across own bought and concession businesses
Demonstrate a commercial mind set and outlook to stay responsive to customer needs, sharing inspiration and developing a commercial mind-set in immediate & wider team
Monitor customer service satisfaction ...