Role Purpose

Provide stakeholders with effective and efficient personal lines underwriting services according to the required standards and procedures in order to retain existing clients and secure new business in support of the business strategy.

Financial Ensure new business targets are met Ensure Binder fees targets are met Ensure retention of existing clients Ensure and contribute to minimisation of general expenses Client Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional and relevant Build and maintain mutually beneficial relationships with internal and external stakeholders Ensure and contribute to achieving own and company required client satisfaction targets Business Processes Adhere to company processes, service level agreements, quality assurance targets and broader regulatory frameworks wrt the following processes (but not limited to): General Enquiries such as but not limited to cover, products, processes ...