JOB RESPONSIBILITY

PERSONAL BANKER

27,000

LONDON

PERMANANT

FULL OFFICE-BASED

Identifies and pursues sales opportunities through client referrals, SBI internal networks, corporate relationships, and personal network

Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes State Bank of India UK as the preferred provider of banking services

Establishes and maintains the highest level of customer care and delivery standards, ensuring customer queries and complaints are addressed in a prompt and amenable manner, and, where applicable, directed to the relevant department on the client's behalf

Identifies and pursues opportunities to cross-sell products and services to existing clients, through regular telephone &/or face-to-face contact and ongoing relationship building

Fosters and maintains a welcoming, professional and service-orient...