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People Data Operations Officer

Company

Copeland

Location

Xi'an, China

Type

Full time

In This Role, Your Responsibilities Will Be:

  • Support HRIS Operations Manager by interacting with business unit HR contacts to understand their requirements and needs
  • Process HR related data transactions within the HCM system based on information received from business unit HR as it relates to the employee life cycle 
  • Ensure accurate and timely entry of employee data in support of payroll, which includes multiple cities and multiple legal entities
  • Provide support to users and resolve questions in all areas of HCM specifically Core HR, Absence, Time & Labor, and employee self-service
  • Respond timely and accurately to questions that arrive through services box, email and phone
  • Identify and report issues and system errors that impact productivity and/or the employee experience
  • Maintain data integrity and confidentiality
  • Relay feedback to management on process improvement and training materials
  • Support traini...

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