Description
What NAV CANADA offers you:
Challenging, team-oriented work environment
Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce
Key Accountabilities:
First or second point of contact responsible for responding to inquiries from internal and external clients, via email and phone channels.
Guide and educate employees in the use of the various self-service tools (e.g. Retirement Plus, SunLife, Workday, etc) when appropriate.
Preparing pension calculations such as retirement, termination, pension division and buy back cost estimates
Assist current members and retirees with pension and benefit queries
Communicate with employees and managers on HR policies and procedur...
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