Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and complaints effectively and efficiently.
• Maintain detailed records of customer interactions.
• Assist with product information and troubleshooting.
• Collaborate with team members to enhance service delivery.
• Remain knowledgeable about company policies and procedures.

Qualifications

• At least Highschool graduates
• With at least 6 months of CSR Experience (Healthcare would be an advantage but not required)
• Strong written and verbal communication skills
• Excellent listening skills
• Dedication to customer service and patient satisfaction
• The candidate must be capable of effectively managing phone calls
• Willingness to work a shifting schedule is required
• Candidates must be available for on-site work at either Market! Market!/McKinley,...