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PBX Operator

Company

Crescent Hotels & Resorts

Location

houston, United-States

Type

Full-time

Job Title

ESSENTIAL JOB FUNCTIONS:

1. Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.

2. Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.

3. Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.

4. Page guests and patrons using the public address system in a courteous and clear manner.

5. Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies...

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