GENERAL SUMMARY:

Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.

EDUCATION/EXPERIENCE REQUIRED:
+ High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.


CERTIFICATIONS/LICENSURES REQUIRED:
+ 1 to 2 years’ experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably ...