• Permanent Role
• Fully remote Mexico
• 340,000 Mexican pesos/yr

Required Skills & Experience:

-Experience in a customer service, client support, or service desk–type role

-Fluency in Spanish, English (written and verbal)

-Strong customer service skills, including the ability to communicate clearly when answers are not immediately available

-Experience conducting first-level investigation of client inquiries and escalating or coordinating as needed

-Ability to work as an intermediary between clients and third-party vendors

-Strong written communication skills for professional client-facing email correspondence

-Computer proficiency with Microsoft Office Suite (Outlook, Excel, Word)

-Strong organizational skills and ability to manage multiple requests at once

Nice to Have Skills & Experience:

-Pa...