We’re rapidly growing and inviting a Payments Tech Support Specialist to our Paycord team.

If you’re ready for new challenges in a dynamic and fast-paced environment, this could be the perfect role for you.

You’ll be the bridge between merchants, the operations team, and the technical team, solving problems so that payments stay on track.

Requirements

• 2+ years of background as a technical support manager in PSP/Billing Support Team;
• Understanding of API documentation;
• Ability to communicate with merchants and payment providers;
• Experience in interactions with development and QA teams;
• English level – Upper-Intermediate;
• Sharp attention to detail, and a proactive approach to problem-solving;
• Stress resistance and the ability to work in a dynamic environment.

Responsibilities

• Communication with merchants and payment providers about tech...