Download the necessary reports and reconcile all partner related transactions i.e. PESONet, InstaPay, Xendit, Digital Products, Direct Integrations, Loan Disbursements and Repayments, Mastercard, etc. and resolve exceptions promptly.
Prepare adjustments in the Core Banking and Payments Systems such as exceptions noted in the reconciliation, adjusting the interest on deposits, crediting of returned funds, reversing intrabank transactions, etc.
Perform investigation and timely resolution of transactional disputes relative to the scope of Payment Operations.
Process the request of MariBank customer to recover the funds from Counterparty Bank.
Validate and process the recall of funds request of Counterparty Bank and create a corresponding ticket.
Perform BAUs and other tasks assigned independently and with minimal supervision.
Ensure BAU tasks are completed following the Payment Operations' Standard Operating Procedure (SOP).
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