Job Description Job Description
Shipment Setup Specialist
Kelly Services is recruiting a Shipment Setup Specialist to support innovative patient therapy programs within a non commercial pharmacy environment. This is a client facing role focused on patient support, shipment coordination, and accurate documentation to ensure timely access to therapy.
What You'll Do
- Conduct initial and refill outreach calls to patients, providing education, status updates, and ongoing support throughout their therapy journey
- Complete shipment setup and coordination using pharmacy dispensing systems and online shipment portals
- Enroll patients into safe return programs and ensure all required documentation is completed accurately
- Maintain detailed call notes and activity documentation across multiple systems, following program and compliance standards
- Serve as a key poin...