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Patient Services Specialist 3 - Neurosurgery

Company

Baylor Scott & White Health

Location

Lakeway, United States

Type

Full-time

**Working Conditions:**

Orientation will be conducted remotely. Training will be conducted onsite.

**Working Hours:**

Monday to Friday: 8:00 AM to 5:00 PM

**JOB SUMMARY**

The Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level position handles more complex tasks and escalations, assists the supervisor in training staff, and serves as a backup supervisor in his or her absence.

**ESSENTIAL FUNCTIONS OF THE ROLE**

Assists in the hiring process and serves as a peer interviewer.

Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.

Serves as an expert in handling more complex tasks and responding to escalated issues.

Participates in...

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