**Patient Services Representative I-II ENT, Highlands Ranch**

**Description**

**University of Colorado Anschutz Medical Campus**

**Department: Community Practice**

**Job Title: Patient Services Representative I-II - ENT, Highlands Ranch**

**Position #: 00835703 - Requisition #:36959**

**Job Summary:**

Key Responsibilities:

+ Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
+ Checks patients in and out for appointments, schedules follow-up appointments at the time of discharge
+ Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC)
+ Answers multiple phone lines to fulfill patient needs over the phone
+ Monitors provider schedules daily to ensure that all open appointment slots are filled the same day and schedules are free of roadblocks
+ Reviews the Daily Appointment Report th...