Shift and status
Patient Service Representative Associate Resource

Casual, with a flexible schedule between 6:30 a.m. to 6:30 p.m., no weekends
Job Summary
Provides clerical support to assist in the delivery of quality health care services.

Essential Functions

+ Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.

+ Performs clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports.

+ May need to document patient phone call in EHR for call routing/resolution.

+ Performs patient registration and check-in confirms patient demographic and insurance information; assists patients with kiosk registration. Performs patient check-out: schedules follow-up appointments or confirms future appointm...