Patient Engagement Manager Central London - Site Based From £31,000 Full-time, 40 Hours, Mon-Fri, 10:30am to 7:30pm THE OPPORTUNITY An exciting opportunity has arisen for a driven and organised Patient Engagement Manager to join our client's well-established and growing healthcare practice in Central London. This is a varied and impactful role at the heart of the patient experience, where you will take ownership of key performance metrics including callback completion rates, patient touchpoint conversion, CRM data integrity, and long-term patient retention. If you are passionate about delivering exceptional patient-centred care and have a background in CRM management, marketing, or healthcare operations, we would love to hear from you. WHAT YOU'LL BE DOING Managing and optimising the CRM system to maintain the highest standards of data accuracy and integrity. Overseeing all patient callbacks and follow-up communications, improving conversion at every stage of the patient journey. Manag...