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Patient Service Representative

Company

Summit Health

Location

Levittown, United States

Type

Full time

Description

Essential Job Functions: 

  • Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures. Ensure appropriate action was taken in a timely manner. 

  • Answer the telephone promptly and dealing with callers needs imperiously. Directs all calls appropriately, takes an accurate message and delivers to the appropriate individual. Demonstrates appropriate telephone etiquette. 

  • Schedules future appointments, tests, and completes referrals as ordered by the physician. 

  • Maintains communication resources, i.e. on-call schedule, MD phone numbers and beeper numbers. 

  • Prepares charts for new patients assuring all required forms are placed appropriately in the chart. Converts from temporary to permanent record before close of the day. 

  • Requests medical records and performs chart preparation to provide physici...

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