Northern Light Eastern Maine Medical Center

Department: Orthopedic Clinic

Position is located: 925 Union Street

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 8:00 AM to 4:30 PM

Summary:


The Patient Service Representative II is an advanced support position and is responsible for a variety of activities related to patient in-take and care. The Patient Services Representative II is generally the first point of contact for patients entering the practice. It involves all of the responsibilities of the PSR I but with a higher level of competency and experience. Activities may include but are not limited to greeting and checking in patients, verifying and updating insurance information and confirming other patient information, scheduling patient appointments, answering phones, updating demographic information, processing referrals, payment collection and posting, charge entry, chart preparation and other duties a...