Brief Summary
Join our dedicated team to provide exceptional customer service, ensuring a welcoming environment for all patients. Your role will focus on delivering top-notch patient care and satisfaction in a healthcare setting. Responsibilities
Deliver friendly and efficient service in alignment with established standards. Handle inquiries and manage patient feedback, ensuring timely escalation when necessary. Conduct patient registration and screening with accuracy, maintaining data confidentiality. Execute billing procedures and ensure prompt payment collection on the same day. Prepare clinic facilities, ensuring readiness to serve patients ahead of scheduled appointment times. Support clinicians during consultations and coordinate appointments for first and follow-up visits. Manage patient wait times and provide timely updates. Monitor and manage tasks within the operational work queue on the same day. Be available for deployment across various clinic locations as required. ...