Patient Service Associate (SOC)

Company

PEOPLESOLVE PTE. LTD.

Location

singapore, Singapore

Type

Full-time

            About the Role  Counter Assistant  Perform registration and screening of patients, with accuracy and no data breach. 
Ensure accurate billing and timely collection of payment on the same day. 
Ensure compliance to clinic facilities readiness, e.g. patient waiting area and Self-Service Kiosks. 
Ensure clinic is ready to serve its first patient 15 minutes before scheduled appointment time. 
 Room Assistant  Assist clinicians and/or therapists for a smooth clinic consultation. 
Ensure proper care and coordination and coordinate first/follow-up appointments for patients. 
Manage wait time and keep patients updated in a timely manner. 
 Other Duties and Responsibilities  Ensure compliance to SOC operation standards. 
Handle patients’ feedback and ensure timely escalation to Service Team Leader / Service Executive whenever necessary. 
Be ready for deploy...
        

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Patient Service Associate (SOC)

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