Brief Summary

Join our dynamic team where you will provide essential administrative support and exceptional customer service, ensuring a satisfying experience for patients and visitors. Contribute to high-quality patient care in a collaborative environment.

Responsibilities

• Register patients at the Emergency Medicine Department and collect payments for services. Provide financial counseling to patients and their families regarding inpatient admissions. Manage general inquiries, both in-person and over the phone, ensuring efficient communication. Maintain cleanliness and decor at counters and waiting areas, ensuring equipment functionality. Assist with the discharge process for emergency patients and organize electronic cards. Handle inquiries through the Emergency Medicine Department hotline, applying professional telephone etiquette. Book appointments in the system and liaise with Specialist Outpatient Clinics to confirm requests. Keep relatives ...