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Patient Service Associate, Clinic (Contract)*

Job ID: 257

Job Function: Ancillary

The Challenges

The incumbent shall be responsible to:

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

The Requirements

• Preferably 1-year experience in customer-related / ...