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Patient Service Associate (2 shift)

Company

Khoo Teck Puat Hospital (KTPH)

Location

Singapore, Singapore

Type

Regular Full-Time

Job Description

Major Duties and Responsibilities (A) Specific
  • To receive patients and visitors who present themselves at the counter.
  • To attend to enquiries from both internal and external customers
  • To perform admissions and provide financial counseling to patients and family members.
  • To ensure that services rendered are entered promptly for charging purposes.
  • To receive calls for bed booking and do bed reservations for patients.
  • To collect payment for services rendered and accountable for payment collected.
  • To schedule appointments for discharged patients who require follow-up at the clinics
  • To assist in the receiving, filing and dispatch of case notes.
  • To monitor the status of each patient’s bill in the respective wards.
  • To maintain the cleanliness and tidiness of the wards’ counters.
  • To assist in collecting data for statistics purposes.
  • (B)...

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