Department:Outpatient Department

Location: Henry Ford Hospital, 205 N East Ave, Jackson, MI 49201

Schedule: Contingent

Shift: Afternoons

Position Overview:

Join the Outpatient Department team at Henry Ford Hospital as a Patient Registration Representative, where you’ll play a vital role in supporting patients and visitors. Following standard operating procedures, you’ll manage patient reception, face-to-face check-ins, pre-registration, insurance eligibility confirmation, and cash collections.

Your responsibilities include new patient registration, updating records, and addressing inquiries with professionalism and compassion. As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty.

This position is key to creating a welcoming and efficient experience for all who enter the Outpatient Department.

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