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Patient Registration Lead

Company

Dignity Health

Location

Grass Valley, United States

Type

Full-time

**Job Summary and Responsibilities**

As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.

Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.

To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.

+ Interviews patients to obtain, clarify, and verify all demographic and insurance information not previously gathered.
+ Identifies and corrects any errors found in the registration information.
+ Reviews insurance verification information and account notes entered by the Patient Registration Representative and/or Registration. Ensures any missing information is captured. As necessary,...

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