Welcome and greet all patients and visitors utilizing AIDET, in person and/or over the phone.
Complete Epic WQs daily.
Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.
Responsibilities:
Ensure accurate demographic and insurance information is obtained from the patient and/or their representative.
Verify patient insurance is active through Real Time Eligibility (if RTE is down must utilize insurance websites).
Collaborate with all departments to ensure applicable protocols and processes are foll...
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