Patient Pathway Assistant – Cardiology

Closing date: 26 June 2026

The Heart and Chest Department, forming part of the Medical Directorate at Southend Hospital providing an Outpatient Service and Ward Based Care has an exciting opportunity within the Cardiology department to join our friendly, supportive team.

• Provide a comprehensive administrative support service to the Cardiology service.
• Support with efficient and accurate bookings into appropriate clinics.
• Support our test‑tracking processes.
• Maintain effective communication with clinical and non‑clinical staff both within the Trust.
• Provide support to ensure full utilisation of all Cardiology clinics.
• Provide a high standard of front‑line customer care and act as a lead point of contact for patients regarding complaints and queries, always displaying empathy and diplomacy.
• Manage the cardiology referrals within the Cardiology s...