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PATIENT FINANCIAL SERVICES REP SENIOR - BO COUNSELOR - FULL TIME (Hiring Immediately)

Company

Watson Clinic

Location

lakeland, United-States

Type

Full-time

Job Title

Essential Functions

  • Greets patients waiting for an appointment. Screens log to determine priority.
  • Evaluates patient's inquiry to assess opportunities of request and how situation should be handled.
  • Accesses information through use of billing system and interprets information.
  • Advises patients of their financial responsibilities. Requests payment upon resolution of inquiry.
  • Refers complex problems to appropriate individuals/areas.
  • Documents patient inquiry and action taken in notes.

Requirements

Required Education and Experience: High school graduate with a minimum of two years experience part of which has been in a collection function. Ability to assess complex situations where multiple options are available and decide upon the best course of action. Has a good speaking voice and is able to communicate in a clear and concise manner. Able to conduct thorough interviews concern...

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