Position Title: Patient Coordinator

Work Set Up: Onsite

Schedule: 9:00 PM to 6:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a Patient Coordinator to educate patients about telemedicine, address concerns, and guide them through the platform. Responsibilities include troubleshooting, documenting feedback, and collaborating with teams to improve the patient experience. The ideal candidate will advocate for patients, provide regular updates, and escalation issues when necessary.

What You’ll Do:

• Demonstrate empathy, educate patients about telemedicine services, explain the process, address concerns, and provide guidance on platform usage and features
• Ask thoughtful questions to gather relevant information and provide personalized solutions that address each patient's unique situation...