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Patient Care Coordinator: Expert in Scheduling and Support

Company

Bayshore HealthCare

Location

montreal (administrative region), Canada

Type

Full-time

Be at the forefront of patient care as a Patient Services Coordinator. Your expertise in service coordination and employee scheduling will enhance patient experiences daily.
As a Patient Services Coordinator, you will ensure top-tier coordination of patient services, focusing on matching available staff with patient needs effectively. You will handle service requests, monitor scheduling performance metrics, and promote a culture of timely and compassionate care.
Key Responsibilities:
• Document patient inquiries and service requests
• Schedule qualified personnel for patient services
• Maintain accurate records of scheduling documentation
• Ensure consistency in care assignment
• Address and log patient concerns swiftly
Requirements:
• Secondary education diploma essential
• Two years minimum customer service experience
• Preferred qualification in nursing or medical terminology
• Excellent organizational and interpersonal skills
• Bilingual profi...

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