At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
This customer service position is often the first person a patient encounters when entering a St. Luke’s hospital or clinic. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).
Schedule: Monday-Wednesday and Friday. 8:15am-5:15pm (day off may vary) Rotating Saturdays
What you can expect from this role:
* Registration, scheduling, and referral coordination for patients
* Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
* Use a variety of technologies, tools and resources to support departmental workflows
* Other duties as assigned
Minimum Qualifications for this Role: