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Patient Access Specialist I

Company

Virginia Mason Franciscan Health

Location

Tacoma, United States

Type

Full-time

**Job Summary and Responsibilities**

As a **Patient Access Specialist** , you manage administrative duties related to the patient intake process, adhering to established guidelines and procedures. You serve as a key point of contact for patients, ensuring efficient scheduling, accurate registration, and a seamless, high-quality patient experience.

Every day, you will nteract with patients in person and by phone to support check-in and check-out processes, while scheduling, rescheduling, and canceling appointments in alignment with provider guidelines and availability. You will collect and update patient demographic and insurance information to ensure accurate registration and billing, verify insurance eligibility and benefits to reduce claim denials and reimbursement delays, and collect co-pays and applicable payments at the time of service. Additionally, you will process referrals and authorizations according to clinic and payer requirements and respond to patient i...

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