JOB DESCRIPTION

Responsible for ensuring appropriate and accurate scheduling of all patients availing services at the facility. Using properly the facility's registration system; ensuring all insurance benefits, eligibility and pre-certification and/or authorizations meet payers’ protocol. Generating, monitoring and reviewing daily cash receipts, registration reports and patient collections.

Responsible for handling routine patient inquiries related to the admission process, and insurance verification.

RESPONSIBILITIES

• Communicates and interacts professionally with patients/families under all circumstances, taking into consideration local and diverse cultures.
• Ensures adequate work force on reception and call center functions. Distributes the work as needed to meet the operational priorities of the department.
• Ensure implementation of the accurate process by patient access representatives for registration, billing and ...