Job Summary:
Ensures smooth patient flow and proper registration for all services provided in Nappi including ambulatory clinic registration, lab, radiology, convenience care, and infusion procedures.


-Interviews patients to complete registration process to obtain demographics and financial information.


-Determines if patient is in need of an estimate based on current CMS No-Surprise Act requirements, informs patient of estimate, estimated out-of-pocket balance, offer to collect and/or offer payment plan or financial assistance. Copay collection.


-Registration WQ monitoring, quality review and support.


-Will act as a liaison between patients and internal departments
Minimum Qualifications:
Associates degree and two (2) years of related patient financial/insurance services experience in healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, me...