Job Description

• Sell parts to repair the defect and meet the customer’s needs, the first time. Ensure first quotation is correct
• Listen to the customer’s explanation and have a clear understanding of part of component location
• Handling of telephonic queries for the Sales Department when required
• Show interest in personal development and willingness to learn more about the product
• Assist in keeping parts department clean and orderly
• Ensure that all parts used are recorded on the job card
• When working the parts counter, follows prescribed cash, credit, and cheque processing procedures, warranties, and new return merchandise as required at a point of sale
• Follow up on shortages and expedite by reporting to Pars Manager
• Ensure that the correct items have been picked. The first time
• Understanding of office dynamics
• To deal with suppliers of consumables when on site and w...