Key Responsibilities

• Interpret customer requirements and recommend suitable truck, trailer, automotive, mechanical or electrical parts
• Navigate catalogues, databases, and inventory systems to accurately source and order parts
• Process sales transactions, invoicing, credits and warranty claims with precision
• Communicate technical information clearly to customers with varying levels of product knowledge
• Assist with packing, dispatch and occasional deliveries to support timely order fulfilment
• Maintain showroom presentation, pricing accuracy, and merchandising standards
• Monitor stock levels and support warehouse operations and inventory management
• Work collaboratively with team members to ensure smooth branch operations
• Resolve customer enquiries and issues professionally and efficiently
• Contribute ideas to improve processes and enhance the customer experience