Responsibilities

• Engage proactively in ensuring the spare part operation meeting given target and expectation in workshop operation as well as retail sales.
• Continuously improve aftermarket offers by adding value on our product
• Support and attend customer in their administration need in aftermarket
• Support the reporting in spare parts sales and site support to the management
• Responsible for ordering parts from Volvo and other suppliers
• Responsible for planning, long and short terms of needed parts stock
• Ensure the parts in stock is regularly updated and relevant with regards to vehicle population in the area of responsibilities
• Regularly liaise with Service Advisor, Service Manager & Foreman to ensure parts stocks were up to work and market requirement.
• Prepare parts quotation based on customer and service advisor enquiries.
• Handle parts warranty and ensure all claim procedur...