The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service.
Key Competencies
+ Communication
+ Attention to detail
+ Customer Service
+ Knowledge of automotive parts
+ Problem solving
+ Organization
+ Safety awareness
Responsibilities
Scheduling and Dispatching:
+ Plan and optimize delivery routes for parts drivers
+ Assign deliveries to drivers based on location, time, and customer needs
+ Monitor delivery progress and make adjustments as needed
+ Communicate with drivers regarding route changes, delays, and other relevant information
Parts Management:
+ Ensure accurate and timely pulling of parts for delivery orders
+ Maintain accurate delivery logs and records